Privacy Policy

The Internet is an amazing tool. It has the power to change the way we live, and we're starting
to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts,
buy goods and services, and communicate with others from around the world. It's important to
River to Reef ® to help our customers retain their privacy when they take advantage of all the
Internet has to offer.
 
We believe your business is no one else's. Your privacy is important to you…and to us. So we'll
protect the information you share with us. To protect your privacy, River to Reef ® follows
different principles in accordance with worldwide practices for customer privacy and data
protection.
We won’t sell or give away your name, mail address, phone number, email address, credit card
number or any other information to anyone.
We’ll use state-of-the-art security measures to protect your information from unauthorized
users.

NOTICE
We will ask you when we need information that personally identifies you (personal information)
or allows us to contact you. Generally, this information is requested when you create a
Registration ID on the site or when you download free software, enter a contest, order email
newsletters or join a limited-access premium site. We use your personal information for four
primary purposes:

To make the site easier for you to use by not having to enter information more than once.
To help you quickly find software, services or information.
To help us create content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services
from River to Reef ®.


CONSENT
If you choose not to register or provide personal information, you can still use most of
www.rivertoreef.com. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive
from us by subscribing to various services, like our electronic newsletters. If you do not want us
to communicate with you about other offers regarding River to Reef ® products, programs,
events, or services by email, postal mail, or telephone, you may select the option stating that
you do not wish to receive marketing messages from River to Reef ®.

River to Reef ® occasionally allows other companies to offer our registered customers
information about their products and services, using postal mail only.


SECURITY
River to Reef ® has taken strong measures to protect the security of your personal information
and to ensure that your choices for its intended use are honoured. We take strong precautions to
protect your data from loss, misuse, unauthorized access or disclosure, alteration, or
destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place
orders or access your personal account information, you're utilizing a secure server software
SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of
the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states
that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If
your bank does hold you liable for $50.00 or less, we'll cover your liability provided the
unauthorized, fraudulent use of your credit card resulted through no fault of your own and from
purchases made from us over our secure server. In the event of unauthorized use of your credit
card, you must notify your credit card provider in accordance with its reporting rules and
procedures.

River to Reef ® strictly protects the security of your personal information and honours your
choices for its intended use. We carefully protect your data from loss, misuse, unauthorized
access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except
under conditions explained above. Inside the company, data is stored in password-controlled
servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your
personal information without knowing your user name and password, so do not share these with
others.


NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children's privacy. We encourage you to
talk to your children about safe and responsible use of their personal information while using the
Internet.


ENFORCEMENT
If for some reason you believe River to Reef ® has not adhered to these principles, please
contact us, and we will do our best to determine and correct the problem promptly. Be certain
the words Privacy Policy are in the Subject line.


ELECTRONIC PRODUCT REGISTRATION
When you buy and install a new product, we may ask you to register your purchase
electronically. When you do, we merge your registration information with any information you've
already left with us (we call that information your personal profile). If you haven't previously
registered with us, we create a personal profile for you from your product registration
information. If you ever want to review or update that information, you can visit the Profile
Centre, click on Update Profile, and edit any of the personal information in your profile. If you
haven't already created a Registration ID, we will ask you to do so. This ensures that only you
can access your information.


What we do with the information you share:
When you join us, you provide us with your contact information, including your name and email
address. We use this information to send you updates about your order, questionnaires to
measure your satisfaction with our service and announcements about new and exciting services
that we offer. When you order from us, we ask for your credit card number and billing address.
We use this information only to bill you for the product(s) you order at that time. For your
convenience, we do save billing information in case you want to order from us again, but we
don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including
packaging, mailing and delivering purchases, answering customer questions about products or
services, sending postal mail and processing event registration. We will only provide those
companies the information they need to deliver the service, and they are prohibited from using
that information for any other purpose.

River to Reef ® will disclose your personal information, without notice, only if required to do so
by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of
the law or comply with legal process served on River to Reef ® or the site; (b) protect and
defend the rights or property of River to Reef ® and its family of Websites, and, (c) act in
urgent circumstances to protect the personal safety of users of River to Reef ®, its Websites,
or the public.